Yes. We can run the work from product research and UX strategy through information architecture, flows, interface design, prototypes and a design system.
If you only need one slice of that, we can sit next to an existing product or research team.
Services
UX Research & UI Design
We uncover how people use digital products and where their experience breaks down. Research, user flows, wireframes and prototypes come first, then the interface.
Get in touchWhat we help solve
UX research
Products that have grown messy: features, roles and workflows scattered across places people cannot hold in their head.
Friction in key journeys
Onboarding, checkout, search, account setup and other paths where extra steps or unclear choices stop people finishing the job.
Inconsistent interfaces
Different teams, features or platforms have left competing patterns, components and interaction logic in the same product.
Products that no longer scale
One-off screens and one-off decisions that make it harder for product and engineering to add the next feature without breaking the rest.
Our capabilities
UX research
We look at users, product behaviour and the data you already have to find where the experience creates friction and what should change.
UX strategy
Research becomes a short list of product priorities: which journeys, audiences and problems get attention first.
Information architecture
Navigation, content and product areas sit in a structure that feels predictable instead of invented on every screen.
User flows
We map the steps, decisions and failure points of the important tasks before anyone draws a finished interface.
Wireframing
Hierarchy, function and screen structure get settled early, while a change is still cheap.
UI design
Product logic becomes a visual system: type, hierarchy, components, states and how it behaves at every width.
Prototyping
Interactive prototypes to test a journey, show a complex interaction, and get the room aligned before development.
Usability testing
We watch how real people read the experience and use that to tighten flows, words and interaction patterns.
Design systems
Reusable parts, rules and patterns so design and engineering can keep the product consistent as it grows.
Teams we work with
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Selected work
Trans-iT Logistics Platform
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Rev Major
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Ben&Ben: The Ones We Once Loved
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Have a product to build or rethink?
Our process
- 01
Product and UX audit
We start with the product, the people who use it, the business goal and why this project exists. Then we read the live experience, analytics, feedback, research and technical limits before we decide what to change.
- 02
UX research and strategy
We pick the methods that fit the problem: interviews, usability tests, analytics, competitor work. Findings become product priorities, not a research pile.
- 03
Information architecture and user flows
The product is organised around how people actually use it: navigation, hierarchy, key journeys and how the areas relate, before detailed interface work.
- 04
UI design and prototyping
The approved structure becomes a full interface: real states, responsive behaviour and interaction. Important journeys can be prototyped so behaviour is judged before build.
- 05
Testing and design system
We test the assumptions that matter, refine the experience, and turn approved patterns into reusable parts and rules. When development is in scope, design stays in the room through build and design QA.
Typical UX/UI timelines
- A few weeksUX audit and focused research
- Weeks, not monthsA critical journey redesigned
- A few monthsComplete product UX and UI
- LongerA complex platform or design system
Complexity moves the calendar more than screen count. Roles, workflows, research, platforms, prototype depth and the size of the design system all count.
Who we work with
Startups
Define the first product experience, prove the important journeys, and leave a UX/UI system that can take an MVP and what comes after.
Growing products
Rethink the experience, tighten onboarding and the flows that stall, and put a design system under the next stage of growth.
Enterprise
Simplify heavy workflows, modernise what has aged, and leave systems that still work across teams, roles, departments and platforms.
Why kreativbiro
Since 2010, we've partnered with startups, scale-ups and global companies to design brands, websites and digital products that combine beautiful visuals with measurable business results.
- Since 2010In practice with startups and global teams
- Strategy to launchDesign and development in one house
- One teamLong work with the same people, not a revolving door
See what our customers say
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FAQ
The live product or a concept, a note on what is failing, and what the next version has to do. Analytics, research, user notes or product docs help. You do not need a full spec to start the conversation.
Yes. We look at the current experience, find the usability problems that actually cost you, and redesign the whole product or a slice of it: onboarding, navigation, dashboards, checkout or another critical flow.
Yes. We can lead the UX/UI work or sit beside an in-house product, research and engineering team. Who owns what is written down before we start.
Yes, when a prototype is the fastest way to test a journey, show behaviour, get the room aligned, or explain a complex interaction before anyone writes code.
Yes. Depending on the product, that can mean foundations, reusable components, states, interaction patterns, responsive rules, motion principles and notes for design and engineering.
A focused audit or a critical-flow pass is often a matter of weeks. A full product UX/UI job usually takes a few months. Large platforms and design systems can run longer.
Complexity matters more than screen count: roles, workflows, research, platforms, prototype depth and the size of the system all move the calendar.
Yes. When build is in scope, design and engineering stay together through development, testing and launch.
For strategy, UX, UI and development as one piece of work, see Digital Product Design.
Have a product to rethink?
Tell us where the product is today, what you need next, and what is in the way.
Get in touchinfo@kreativbiro.com
Main office · Liverpool Street, London